contact@pacificgamesclub.com

We care about your privacy!

Last Updated: May 12, 2025

Introduction

At Pacific Games Club, we are committed to protecting your privacy and ensuring that your personal data is handled with care. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile applications.

1. Data Collection

We collect and process the following categories of personal data:

  • Identifiers: Device IDs, advertising IDs, and other unique identifiers to provide personalized content, ads, and services.
  • Crash Logs: Information about app crashes to diagnose and improve performance.
  • Diagnostics: Usage and performance data to enhance app functionality.
  • Contact Information: If provided, such as email addresses for communication purposes.

2. Legal Basis for Processing

We rely on the following legal bases to process your personal data:

  • Consent: When you provide your explicit consent for certain types of data processing, such as personalized advertising.
  • Contract: When processing is necessary for the performance of a contract (e.g., in-app purchases).
  • Legitimate Interest: For purposes like improving app performance, ensuring security, or preventing fraud.
  • Legal Obligations: To comply with legal obligations or regulatory requirements.

3. Why We Use Personal Data

We process your personal data to:

  • Improve app performance.
  • Deliver personalized advertising.
  • Ensure app security and prevent fraud.
  • Troubleshoot bugs and technical issues.
  • Enable in-app purchases and subscriptions.

4. Third-Party Sharing

We may share data with third parties like analytics providers (e.g., Google Analytics, AdMob) for:

  • Ad delivery and performance analytics.
  • App performance tracking.
  • In-app purchases.

Data Sales: We do not sell your personal information unless explicitly permitted by you. Users have the right to know whether their personal data is sold. To learn more, contact us via email.

5. User Rights

You have several rights regarding your personal data:

  • Deletion: You can request to delete your data.
  • Access: You have the right to access the personal data we hold about you.
  • Rectification: You can correct any inaccurate data.
  • Right to Know About Data Sales: You have the right to know whether your personal data is sold to third parties.
  • Right to Opt-Out of Data Sale: You have the right to opt out of allowing the sale of your personal data at any time. We will not sell your personal data if you exercise this right.

6. How to Opt-Out of Data Sale/Targeted Ads

If you wish to opt out of the sale of your personal data or targeted advertising, you can take the following actions:

  • Device Settings: On your device, go to "Settings" > "Privacy" > "Advertising" (on iOS) or "Ads" (on Android), and enable the "Limit Ad Tracking" or "Opt Out of Ads Personalization" option.
  • Google Ads Settings: Visit Google Ad Settings to manage your preferences and opt-out of personalized ads or the sale of your personal data to third parties.
  • Contact Us Directly: You can contact us via email at support@pacificgamesclub.com to request that we stop selling your personal data.

7. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority regarding the collection, use, or processing of your personal data. If you believe your data protection rights have been violated, you may contact the relevant data protection authority in your jurisdiction or contact us directly for assistance.

8. Data Retention

We retain your data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If no longer needed, data will be securely deleted.

9. Data Retention Policy

We retain personal information for the necessary period to provide our services and for legitimate business purposes. Data is deleted when it is no longer required.

10. Data Protection Officer (DPO)

M. Bilal serves as both the Data Controller and the Data Protection Officer (DPO) for Pacific Games Club. You can contact him at:

Email: Support@pacificgamesclub.com

Address: Basement floor, plaza number 252, Spring North, Phase 7, Bahria Town, Rawalpindi, 46220, Pakistan

11. California Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents can request information about:

  • The categories and specific pieces of personal data collected.
  • The purpose for collecting personal data.
  • The categories of third parties with whom personal data is shared.

You also have the right to request the deletion of your data, opt out of data sales, and request that we disclose the data we have collected. To exercise these rights, please contact us via email.

12. Virginia Consumer Data Protection Act (VCDPA)

Under VCDPA, users in Virginia have the right to:

  • Request access to their data.
  • Correct inaccurate personal data.
  • Opt-out of data sales or targeted ads.

You can exercise these rights by contacting our DPO.

13. GDPR Rights for Users in the EU

If you are located in the European Union, the General Data Protection Regulation (GDPR) grants you the following rights:

  • Right of Access: You have the right to know what personal data we hold about you and how it is being processed.
  • Right to Rectification: You can request corrections to any incorrect or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data where there is no longer a legitimate reason for us to continue processing it.
  • Right to Restrict Processing: You can request that we temporarily stop processing your personal data.
  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used format.
  • Right to Object: You can object to the processing of your personal data for direct marketing purposes.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection authority within the EU.

To exercise these rights, you can contact our DPO via email.

14. LGPD Rights for Users in Brazil

If you are located in Brazil, the Lei Geral de Proteção de Dados (LGPD) provides you with the following rights:

  • Right to Confirmation: You have the right to confirm whether we process your personal data.
  • Right of Access: You can request access to the personal data we hold about you.
  • Right to Correction: You can request the correction of inaccurate, outdated, or incomplete personal data.
  • Right to Anonymization, Blocking, or Deletion: You can request anonymization, blocking, or deletion of unnecessary or excessive personal data.
  • Right to Data Portability: You can request the transfer of your personal data to another service provider.
  • Right to Withdraw Consent: If your data is processed based on consent, you have the right to withdraw that consent at any time.
  • Right to Complain: You have the right to lodge a complaint with the National Data Protection Authority (ANPD).

To exercise these rights, please contact us via the contact details provided below.

15. How to Opt-Out of Data Sharing/Targeted Ads

To opt out of data sharing or targeted ads, visit your device settings or adjust ad preferences via platforms like Google Ads Settings.

16. Contact Information

For any concerns or questions about your privacy rights or this Privacy Policy, please reach out to us:

Email: Support@pacificgamesclub.com

Address: Basement floor, plaza number 252, Spring North, Phase 7, Bahria Town, Rawalpindi, 46220, Pakistan

17. Data Security

We implement industry-standard security measures to protect your data. However, no system is fully secure. You use our services at your own risk.

18. Controller Information

The data controller responsible for your personal data is:

M. Bilal

Email: Support@pacificgamesclub.com

Address: Basement floor, plaza number 252, Spring North, Phase 7, Bahria Town, Rawalpindi, 46220, Pakistan

19. Children's Privacy

We do not knowingly collect personal information from children under the age of 13 (or as required by your jurisdiction). If you believe we have collected such data, please contact us immediately, and we will delete it.

20. What Children's Data We Collect

We do not knowingly collect any personal information from children. The data collected from children using our apps is the same as that collected from all users and is strictly limited to non-personal information such as device identifiers, crash logs, app usage statistics, and diagnostics. We do not collect names, email addresses, precise location data, or any other personally identifiable information from children. Our data practices are designed to comply with applicable privacy laws and to ensure the safety and privacy of young users.

21. Children's Data Collection

Our apps are designed for general audiences and are suitable for users aged 3 and above. We do not knowingly collect personal information from children. The data collected from users, including children, is limited to non-personal information such as device identifiers, diagnostics, and usage data, which is used solely for functionality, analytics, and ad services as described in this policy. We do not request or collect sensitive personal data such as names, contact information, or location data from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such data promptly. Parents can contact us at support@pacificgamesclub.com to inquire or request data deletion.

22. How We Use Children's Data

We do not collect any personal information from children. Any non-personal data such as device information or crash reports is used solely to improve app performance, functionality, and user experience. No child-specific data is processed separately or for profiling.

23. How We Share Children's Data

We do not collect or share any personally identifiable information from children. Non-personal data that may be collected (such as device type or crash data) is not shared with third parties for marketing or advertising purposes and is handled under strict privacy and security measures.

24. Publication of Children's Data

Our apps do not provide any features that allow children to submit, share, or publicize any personal information, such as names, addresses, or contact details. The privacy of all users, especially children, is strictly protected.

25. Exercising Caregiver's Right to Delete

Since we do not collect personal information from children, there is no personally identifiable data stored that would require deletion. However, caregivers may contact us at any time to inquire about data associated with their child's use of the app, and we will promptly respond to such requests.

26. Exercising Caregiver's Access Rights

Caregivers can contact us to request details about any non-personal data that may have been collected through their child's use of the app. As we do not collect personal information, the data available for access will be limited to anonymous technical information.

27. Exercising Caregiver's Right to Stop Collection/Use

Caregivers have the right to stop the collection or use of their child's non-personal information. They may do so by uninstalling the app or contacting us to request assistance. Since no personal data is collected, discontinuing app use will cease all data collection.

28. Explaining Caregiver's Right to Delete

Caregivers have the right to request the deletion of any personal information that may have been collected from their child. As stated, we do not collect personal data from children, but we are committed to responding to such requests in line with privacy regulations.

29. Explaining Caregiver's Right to Review

Caregivers have the right to review any personal information collected from their child. As our apps do not collect personal information from children, this right is honored by our data minimization policy, and we remain available to clarify any concerns.

30. Explaining Caregiver's Right to Stop Collection/Use

Caregivers have the right to stop the collection or use of their child's personal information. While we do not collect such data, caregivers may contact us or uninstall the app to ensure no further data—personal or non-personal—is collected.

31. Explaining Caregiver's Right to Delete

We inform caregivers that they have the right to request deletion of any data collected from their children.

32. Explaining Caregiver's Right to Review and Stop Use

Caregivers have the right to review any data collected and stop further data collection or processing by contacting us.

33. Explaining Right to Know About Data Sales

We do not sell personal data. However, we respect your right to know whether your data is ever sold and confirm that we do not engage in any sale of user data to third parties.

34. Right to Opt-Out of Data Sale

Since we do not sell user data, no opt-out is necessary. If our policy changes in the future, we will provide a clear method for opting out.